Microsoft Dynamics 365
Licensing & Product Consulting​​
In general, Microsoft 365 is a whole productivity suite that may increase both personal and company productivity, efficiency, and collaboration.
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Microsoft 365 is a cloud-based productivity suite with a number of services and programs designed to help people and organisations collaborate, communicate, and manage their data. Applications including Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive, and more are part of Microsoft 365. Several subscription plans with various levels of capability and features are offered for the suite.
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Customer Service
Dynamics 365 Customer Service offers companies a comprehensive range of capabilities to manage customer service operations and enhance client connections.
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A cloud-based customer relationship management (CRM) tool included in the Dynamics 365 suite is called Dynamics 365 Customer Service. It's intended to assist organisations in managing customer service operations and enhancing client connections. A whole range of customer care features are offered by Dynamics 365 Customer Service to support businesses in streamlining workflows, automating service procedures, and offering personalized client experiences.
Field Service
Dynamics 365 Field Service offers enterprises a complete range of tools to manage their field service operations and enhance client connections. Businesses may boost productivity, cut costs, and boost customer happiness by streamlining workflows, automating service procedures, and offering customized service experiences.
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A cloud-based field service management tool included in the Dynamics 365 family is called Microsoft Dynamics 365 Field Service. It's made to assist companies in managing their field service operations and enhancing client interactions. A wide range of field service features is offered by Dynamics 365 Field Service to support businesses in streamlining workflows, automating service procedures, and offering focused customer assistance.
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Project Operations
Dynamics 365 Project Operations is a comprehensive business application within the Microsoft Dynamics 365 suite. It is designed to help professional services organizations and project-based businesses manage their projects, resources, and finances efficiently.
Dynamics 365 Project Operations helps businesses streamline their project-based operations, improve collaboration and visibility, enhance resource management, and drive profitability. It brings together capabilities for project management, resource management, sales, finance, and operations to provide end-to-end visibility and control over projects and operations.
With Dynamics 365 Project Operations, businesses can manage projects from start to finish, from planning and estimating to execution and delivery. The solution provides tools for tracking time and expenses, managing resources, and monitoring project budgets and profitability.
Sales
Overall, Dynamics 365 Sales give companies a strong set of tools to manage their sales operations and boost sales performance.​
A cloud-based customer relationship management (CRM) tool included in the Dynamics 365 family is called Dynamics 365 Sales. It is intended to support organisations in managing their customer connections and sales processes. To assist sales teams in streamlining their workflows, automating sales procedures, and enhancing their sales effectiveness, Dynamics 365 Sales provides an extensive collection of sales features.
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Marketing
Dynamics 365 Marketing offers companies a complete marketing automation solution to automate their marketing procedures, increase lead creation and client interaction, and spur company growth.
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A cloud-based marketing automation tool called Dynamics 365 Marketing helps organizations in developing and managing marketing campaigns, generate leads, and monitor customer engagement. It is a component of the Microsoft Dynamics 365 software suite and was created to integrate with other Dynamics 365 applications, including CRM and ERP, to provide an extensive end-to-end company solution.
Business Central
Overall, Microsoft Dynamics 365 Business Central offers organisations a complete and integrated ERP system that helps enterprises to streamline operations, boost productivity, and drive expansion plans.​
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A cloud-based Enterprise Resource Planning (ERP) solution geared for small and medium-sized businesses is Microsoft Dynamics 365 Business Central. It is an all-inclusive business management system that offers tools for managing finances, the supply chain, sales and services, projects, and inventories.
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Finance
Dynamics 365 Finance offers companies a complete solution to manage their financial operations, streamlining procedures, boosting productivity, and giving access to real-time data on crucial financial parameters.
A cloud-based Enterprise Resource Planning (ERP) system created for businesses of all sizes, is Microsoft Dynamics 365 Finance. It is a component of the Microsoft Dynamics 365 software suite and was created primarily to help companies in managing their financial operations.