Cloud Phone System
CONNECT YOUR TEAM & CUSTOMERS
Know's who Calling
3CX can integrate with any CRM that has a REST API to match an email or a number to a customer account in your CRM, helpdesk or ticketing system.
To match caller IDs to customers when 3CX receives an inbound call, it queries the CRM system to look up the customer name. If found, the contact is added in 3CX Contacts, the caller name is displayed in the Web Client and the contact entry includes a link to open the CRM contact.
3CX supports a large number of CRMs out of the box. If your CRM is not in the list, you can easily create a template to integrate with your CRM using our CRM integration Wizard. You will need only basic coding / web skills and documentation of the REST API of your CRM.
3CX includes native Microsoft Teams integration offering a cost-effective alternative to MS365’s expensive calling plans. The integration allows Teams users to call out via regional SIP trunk carriers and offers a seamless unified calling experience for both 3CX and Teams users.
OFFICE PHONE SYSTEM
Accelerate your businesses growth with 3CX phone system. Don’t just rely on phone calls! Use Live Chat, WhatsApp, Facebook, business SMS and Video Conferencing too. All this from a single client so no switching between apps. Choose from web, desktop and mobile clients or easily connect a supported IP Phone.
Ready to make the change?
App-free video conferencing
PBX: Reinvented for
Chat with your customers